Food Chain - Issue 193 - April 2023 | Page 24

Beyond surveillance

Working with Burger King Corporate , DTiQ was tasked with coming up with a multifaceted loss prevention solution

With an ROI focus , after DTiQ was installed in all company restaurants , Burger King Corporate reported an increase in profits of $ 700 per restaurant , per month . Director of Loss Prevention , BK Corporate and Doug Smith , Sr . Director , Enterprise Accounts at DTiQ tell the story .

Summary
When evaluating video and loss prevention solutions , Burger King company executives knew that good fit wasn ’ t just about hardware cost , it was about how much more they could achieve with the right enterprise software and support . During the initial rollout , the DTiQ Customer Success Team provided Burger King staff with a resource portal initiating a short training program . It quickly became apparent that the advantages of the DTiQ system could be extended well beyond surveillance . The team used the transaction and video integration in order to follow up on complaints , review suspicious transactions , and enforce employee discount policies .
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