Food Chain - Issue 196 - October 2023 | Page 126

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them with peace of mind and allowing them to focus on running their business smoothly . As part of the IT support team , I ensure that our franchisees have access to modern and reliable internet and phone services , taking care of their technological needs . Additionally , we proactively manage their accounts and services , eliminating outdated or unnecessary expenses to keep their invoice amounts low . We actively seek out promotional opportunities from the state , particularly in the New England area , where power agreements with utility companies are available . By signing up for these agreements , our franchisees can enjoy a significant discount of 25 percent off their bills , providing them with cost savings and added value ,” he enlightens .
When it comes to things outside of our area of expertise , we can pair our customers with our well-established vendors that have
Howley & Company ’ s dedication to innovation and efficiency sets it apart
had our backs for years . Leveraging our existing contracts means it is easy to add a one- or two-unit start-up concept at a low rate . We ’ re good at bookkeeping , not fixing appliances or computers , but thankfully we have decades long relationships with vendors like A-Plus Handymen and RTG that extend the same level of service we like to provide to our customers .”
Extensive support
After over two decades of providing exceptional services to its franchises , Howley & Company has successfully distinguished itself
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