___________________________________________________________________________ Klosterman Baking Company
“ In terms of reinvestment , New Water refers to the lighthouse concept , which means prioritizing investment that ensures our bakeries are a beacon of best practice ,” he adds . “ Together , we must consider how to scale the business while maintaining our focus on customer service , fulfilment , quality , and safety .”
Turning to products , Dale explains : “ Klosterman has always excelled in meeting evolving customer demands . We ’ re known for a series of baking ‘ firsts ,’ like the first square loaf of bread , half-size retail loaves , and hamburger buns .
“ Today , we ’ re best known for our delicious fresh products , which can be divided into three categories – bread , buns , and donuts , which we produce exclusively for a large US chain . We supply fresh products directly to groceries , restaurants , hospitals , and schools , but we also operate a very healthy stream of frozen business . This means we fast-freeze freshly baked goods , enabling us to ship products to customers all over the US .”
Waste reduction
When it comes to company values and working culture , Dale is passionate about retaining the Klosterman family ’ s ways of working to ensure the ownership transition is smooth and positively received . “ It ’ s all about the behavior of leadership from the very top ,” he states . “ By that I mean going beyond an open-door policy to actually spend time with staff . I often visit the bakeries and I like foodchainmagazine . com 115