Caterforce ________________________________________________________________________________________________________
Robust relationships
Like many businesses , Caterforce has faced the challenges of supply chain and inventory over the last few years , with several geopolitical issues shaping the stability of supply chains across the globe . “ It ’ s been difficult to stay ahead of market trends and try to predict supply and demand in the rapidly changing market that has become synonymous with post-pandemic consumers ,” Gary explains .
“ We work with several data providers to better understand what ’ s happening within the market , with the aim of staying ahead of consumer trends . We have over 9000 products within our portfolio , offering a one-stop solution for our customers ’ varying demands and preferences , from gluten-free or high-protein products to vegan alternatives .
“ We pride ourselves on delivering a high service level to our members who are regional family businesses . We also work closely with suppliers , for instance , to ensure we communicate any issues effectively and accurately track the progress of deliveries and contracted volumes .”
Sustainability champions
Conversation inevitably turns to the topic on everyone ’ s mind – sustainability . “ Our own-label range provides us with a great opportunity to make an impact in the area of sustainability ,” Gary says . “ This year we ’ ve removed 13 tonnes of salt and 19 tonnes of sugar from our products , for instance , to promote healthier living , to meet new government legislation and we ’ ve also adopted unbleached cardboard for 92 percent of our packaging .
“ Whilst we ’ ve come a long way on our sustainability journey , there is still so much more to do . Our wholesalers are also investing in sustainability to reduce their emissions . We have some great wholesalers within the group that are leading by example , two of which are Hunt ’ s Food Group and Castell Howell Foods . “ Both members are our sustainability champions . Castell Howell is investing heavily in several methods and technologies to reduce emissions . Hunt ’ s Food Group , a BCorp organization , managed to reduce vehicle emissions by 76 percent last year by adopting biofuels . Both are great examples of how our members have embraced sustainability and made considered investments to reduce emissions .”
With a focus on continuous improvement , whether in terms of sustainability , product ranges , or customer service , Caterforce is well positioned to continue its journey of success . “ Through constant collaboration , we ’ re becoming stronger and stronger ,” Gary concludes . ■
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