Food Chain - Issue 199 - April 2024 | Page 64

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inflationary increases , the most popular menu items are still below their 2019 price points . Our drinks range also offers excellent value-for-money , underpinned by further enhancements to the at-lane ordering systems and the national rollout of a new drinks range ,” he explains .
But the business doesn ’ t just work exceptionally hard for its customers , it also takes care of its team . So much so that in 2023 , the company was listed in the UK ’ s Top 25 Companies to Work For , for a second consecutive year . “ Our Hemel Hempstead support office was ranked number three for its working practices , placing us amongst a select few businesses , having a positive , fun , high-performance group culture and a clear purpose that is well understood and that underpins the way our teams work . We operate a best-in-leisure support structure for our teams in every aspect of the business . We have a fantastic top talent program that offers support and development at all levels of the organization to ensure rewarding careers for our team members . We also have a culture of rewarding our teams for demonstrating the behaviors that really drive our success as well as a bonus scheme for all team members in center .”
Furthermore , the business is attuned to the importance of its supplier network , and recognizes the critical role each supplier plays in the company ’ s overall operations . “ We consider our relationships with suppliers as a partnership as they are critical in our value chain to help us deliver an exceptional experience to our customers and keep our prices competitive . We meet on a frequent basis to gain feedback on market trends and in turn , inform our suppliers about team and customer feedback .”
Sustainability strategy
Operating sustainably is another critical element to the company ’ s operations , and serves as a pillar for the Hollywood Bowl ’ s
continued success as it looks to minimize its impact on the environment . “ Running our business in a sustainable manner is a key focus for us and is integral to our decision making . We met our key 2023 targets across our three sustainability pillars : safe and inclusive destinations , outstanding workplaces and sustainable centers . Additionally , we have installed solar panels in more than 40 percent of our UK centers , which is helping reduce our reliance on purchased electricity .”
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