Food Chain - Issue 200 - June 2024 | Page 15

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Main
Interview
Mobile apps that enable customers to place orders ahead of time for pickup or delivery can streamline operations and reduce the workload on in-store staff .
Use automated grills , fryers , and other kitchen equipment to reduce the need for manual labor and ensure consistency in food preparation . Implement digital order management systems that organize and prioritize orders in real-time , helping kitchen staff work more efficiently and reduce errors .
Implement inventory management software that tracks stock levels in real-time , automatically reordering supplies when they run low . This reduces the risk of running out of essential items and helps manage costs . Likewise , using technology to monitor and analyze food waste can help to identify patterns and implement strategies to reduce waste and improve efficiency .
Explore the use of robotics for tasks such as flipping burgers , assembling sandwiches , and dispensing beverages . This can significantly reduce the need for manual labor and increase consistency and speed . Implement AI-powered chatbots for customer service , handling inquiries , taking orders , and providing information , reducing the workload on human staff .
Should companies adapt to changing workforce trends , such as the gig economy and the demand for flexible work schedules ? Fast-food restaurants are facing evolving workforce trends that demand flexibility and adaptability . With the rise of the gig economy and an increasing demand for flexible work schedules , it has become essential for fast food establishments to adjust their employment strategies to attract and retain crew members effectively . By embracing these trends , fast food restaurants can create a more appealing work environment and enhance operational efficiency .
How do you see the future for the fast-food industry , in terms of labor recruitment and retention ? I envision a future where the fast-food industry adapts to labor challenges through innovative recruitment strategies , technology integration , employee development , and enhanced workplace culture . By leveraging international talent , embracing workforce trends , and prioritizing employee satisfaction , the industry can build a resilient and motivated workforce , ensuring long-term success and stability .
Is there anything else you would like to add ? With the labor force participation rate declining , particularly exacerbated by the pandemic , there is a smaller pool of domestic workers available . Recruiting international talent helps fill these gaps , ensuring that fast food restaurants have sufficient staff to operate efficiently .
The pandemic accelerated early retirements , especially among those aged 55 and older , further shrinking the labor pool . An aging population means fewer young workers entering the workforce . International recruitment can counterbalance this trend by bringing in younger , motivated workers from abroad .
As fewer domestic workers are available , the consistent and reliable labor provided by international recruits through programs like the EB-3 visa becomes essential . This approach not only stabilizes the workforce but also ensures longterm operational continuity for fast-food restaurants . ■
John Dorer www . eb3 . work
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