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methods of approaching employees during team talks and appraisals for instance , are good , but ultimately it needs to feel like a safe space that is approachable for team members who want to talk .
Signposting not diagnosing
Having a named mental health first aider onsite who mirrors the physical first aider and fire marshals etc . in terms of designated responsibilities , is a good starting point . Immediately it demonstrates that the business is being proactive in addressing mental health concerns and that proper training has been provided . It also provides clear boundaries around what the mental health first aider can / can ’ t and will / won ’ t do , which manages people ’ s expectations and protects all parties . Essentially , it means people understand they are there to signpost , not diagnose or solve all problems . It also provides a safe place for people who may not feel able to confide in their manager or other colleagues and is a step towards nurturing a more open and supportive culture .
As well as having some form of ongoing assessment to check and update learning as well as help the first aider to retain important information , MHFA training courses should include aspects such as :
• What is mental health ?
• What is MHFA and what are the roles of a mental health first aider ?
• How to listen actively , non-judgmentally and with empathy
• How to start a conversation about mental health
• How to spot signs and symptoms of common mental health conditions ( CMHCs ) including stress , depression and anxiety
• The impact of drugs and alcohol
• What advice to provide and what to avoid
• How and where to signpost for further help and support
• How to create and maintain a positive mental health culture in the workplace
• How to create a First Aid for Mental Health Action plan
Recognize and respond
Working in a safe environment , both physically and mentally , is important for mental wellbeing . Being listened to and understood , not judged , can also have an incredible impact on working relationships . This , in turn , makes a business a more desirable place to work . There are many benefits to being able to support people at work with their mental health , whether that is boosting
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