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Franchise Success System ( FSS ) score , the metric of operational excellence .
Seeing a shortage of national chicken chains in mall food courts , the company became a franchisee of Popeyes Louisiana Kitchen in 2016 . “ We only had five stores going into the pandemic but signed a 30 store ADA in 2021 . We have since increased our development agreement to 75 restaurants and have already opened 64 new Popeyes . We will finish our ADA next year . Over the last two years , we were named Popeyes North American Developer of the Year , having opened more Popeyes than any franchisee over a 24-month period . We also had the highest FSS score in all of North America at the end of 2023 for franchisees with over 50 locations . Most recently , we opened our first Starbucks in November 2024 , and we are planning to open a minimum of 12 to 15 more before the end of 2025 .
Streamlining operations
Technology plays a pivotal role in IRMG ’ s growth and operational efficiency . To support its expanding portfolio , IRMG has implemented tools like self-service kiosks for seamless order-taking and off-premise sales . The adoption of Restaurant365 , a leading accounting and operations platform , will unify multiple software systems previously used across brands like Burger King , Popeyes , and IRMG ’ s proprietary concepts . This integration provides real-time financial insights across the unique brands to streamline operations and enhance decision-making .
As IRMG surpasses 200 stores in 2024 and eyes 300 by 2027 , technology ensures the corporate team remains efficient . Tools like Expo for simplifying business intelligence and DTiQ to monitor order accuracy and transaction integrity , while Clip Money simplifies cash deposit management , frees managers to focus on in-store performance .
Additionally , IRMG partnered with Paycom to manage payroll at scale . “ With sales expected to exceed $ 180 million , manual
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