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Exceptional customer experience
One of Fat Shack’ s most notable traits is its dedication to providing delicious food and exceptional service at any time, day or night. Originally established for late-night dining, Fat Shack maintains its commitment to quality, care and consistency, centralizing the customer experience in ways where its competitors often fall short. Its menu combines classic favorites with guilty pleasures, creating an indulgent culinary affair that’ s flavorful with every bite – even after an alcoholic beverage( or three)! Fat Shack specializes in burgers and sandwiches, all filled to the brim with a variety of fried foods and sauces, all available with your favorite sides, or‘ Munchies’ – fries, onion rings, jalapeño poppers, and more. Its menu also features a range of other dishes – such as wings and the famous Philly cheesesteak – as well as a range of fried desserts. Fat Shack’ s latest innovation – the‘ Fat Stacks’ – offers an exciting twist on its existing offerings.
“ We’ ve just added the‘ Fat Stacks’ to our menu – smaller sandwiches served with value fries for $ 5.99,” Tom shares.“ We decided to add these following the trends here in the US with a lot of restaurants moving towards value pricing. Our Fat Stacks are priced super competitively; it’ s an even better deal than you’ ll get at a lot of fast-food restaurants right now.”
Championing people
Fat Shack’ s brand strategy emphasizes promotion from within. Its people are the beating heart of the business, and Tom and Kevin are passionate about empowering individuals to be the best they can be.
“ Location is important when choosing new franchises, but not as important as the owner,” Kevin explains.“ Tom and I making crazy food in the middle of
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