PARTNER CONTENT
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Striving to provide excellent service with personal attention, Source approaches customer experience with a vision to build long-lasting partnerships with its customers, as evidenced by its customer retention rate of 94 percent. In today’ s everevolving market, agility and integrity are key.
As a trusted partner, Source goes the extra mile to ensure predictable, reliable, and transparent service, whether shipping cross-border freight from Mexico into the US or assisting with local delivery near one of its 24 storage locations. Through its flexible 3PL model, access to coastal and interior U. S. logistics hubs, and valueadded services, the company can quickly respond and adapt to changing dynamics to mitigate the impact of volatility on customers’ businesses.
Service solutions
Source’ s core capabilities fall into three categories: integrated warehousing and distribution services, e-commerce and fulfillment solutions, and transportation services. Its distribution services provide flexible storage solutions from dry and ambient to refrigerated and frozen capabilities and real-time visibility, enabling customers to track inventory whether at rest in the warehouse or in motion during transport. Source’ s fulfillment services provide even further value to customers, offering e-commerce support, pick-and-pack, and a variety of value-added services that remove complexity from the supply chain.
Within its transportation division – Source Freight – the business provides a full suite of brokerage services, handling everything from truckload to LTL, cross-border and door-to-door, and specialized services like rail, drayage, and consolidation. Source Freight is integrated with Source’ s technology – and uses its warehouse management system( WMS) and transportation management system
( TMS) to provide a unified, real-time view of customers’ operations.
To learn more about how Source is expanding its freight division, we sit down with Shane Stafford, Vice President of Transportation.“ Having been in business for over 25 years, Source has a strong presence across the U. S. Now with 24 strategic storage locations, our customers can reach 75 percent of the U. S. population within the same day,” Shane opens.“ From a transportation perspective, our niche is transporting food and beverage products, consumer packaged goods( CPG) and retail items. We want to provide a strong transportation operation to companies
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