________________________________________________________________________________________________ Wendy
’ s QSCC
“ Events over the past few years have only reinforced the importance of relationships. We’ ve always valued our relationships, and we were able to leverage those in an unprecedented environment. One of the core tenets within our team is ensuring we foster strong relationships with our suppliers, and we want our suppliers to share the same values as us, which align with those championed by Wendy’ s Founder, Dave Thomas. From quality, integrity, and respect to hard work and giving back, those values permeate all operations. QSCC also promotes its members’ efforts to give back to the communities in which they do business as well as the charitable foundations to which the Wendy’ s system is already committed.
“ Our supplier relationships are enduring as we typically negotiate multi-year agreements. We schedule supplier visits and share key metrics to enable suppliers to respond proactively to Wendy’ s initiatives. We also analyze supplier performance from a timely delivery and quality product perspective. Once QSCC has contracted with a supplier, we expect weekly reporting of identified metrics, continuing compliance with Wendy’ s quality standards, maintenance or improvement in service level standards, ongoing cost savings initiatives, and proactive collaboration in building our members’ profitability to maintain and further develop our relationship,” Josh explains.
Indeed, among those standards and targets, sustainability is an increasingly important focus.“ From animal welfare to packaging and emissions, we work with Wendy’ s to achieve their goals by making those considerations intrinsic to the supplier selection process as well as fundamental to ongoing contract and service delivery improvements. QSCC is committed to foodchainmagazine. com 37