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valuable for us to grow in terms of customer numbers rather than geographic network.”
Aside from growth, the new site is enabling Atlantic to focus on its digital transformation journey.“ We implemented a new warehouse management system on our inbound side in 2020, and we’ re rolling it out to our outbound operation in the new facility,” Craig shares.“ By using scanning technology in our outbound services and adding a proof of delivery element to our ERP system, we enhance efficiency for our drivers and provide greater visibility across the product’ s journey.
“ We’ re also implementing new truck builder technology, which will transform our outbound selection process, as it allows us to balance not just the pallets and the load but also boosts our selection efficiency. It will be a great improvement to our system and provide better experiences for both our delivery drivers and customers.”
Enhancing customer experience
As our conversation continues, Craig turns his attention to what makes the business stand out from its competition.“ We offer a unique program‘ Beyond the Box,’ which provides customers with a selection of tools and solutions to help them run their businesses more effectively,” Craig explains.“ We’ re a very customer-centric business with three primary differentiators: a USDA-approved facility, our concierge service, and our direct sourcing strategy. First, we own a sister company in Cleveland that operates a USDA-certified production facility. This plant produces around four-million-to-five-million pounds of ground pork, ground beef, and fresh hamburger patties, enabling us to offer fresh cut steaks, pork, chicken, lamb, and veal to our customers.
“ Secondly, we operate a concierge service, which many of our competitors cannot match. This means our drivers not only drop
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Wishing you continued success, Atlantic Food Distributors!
Congratulations on the opening of your new warehouse. It’ s an exciting milestone, and we’ re proud to be your partner on the journey.
– Healthy Brand Oil
www. healthybrandoil. com
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