Food Chain - Issue 211 - April 2026 | Page 24

________________________________________________________________________________________________________________________

Performance powered

Enhancing restaurant profitability immediately with real-time insight

The hospitality industry is facing unprecedented challenges. Having survived the upheaval of Covid through innovative thinking and a rapid adoption of new tech, including apps and QR codes, the latest hikes in wage costs and business rates are pushing many to the edge. Cutting hours, shrinking menus, even reducing locations is one response but where does that leave a company’ s long term growth plans?

This is an industry that has one big advantage: the power to achieve very rapid change. Effectively and quickly manipulating powerful levers, from inventory to staff, can have an immediate impact on profitability. Restaurant General Managers( GM) can boost the day’ s sales with savvy menu and staffing decisions. Menu design can be optimized in real time based on ingredient costs to safeguard margins. But these swift, intelligent actions cannot be achieved with historic information hoarded at head office. To maximize opportunities and improve profit, decision makers need to be empowered with immediate access to real-time insight that supports their operational needs, explains Christian Mouysset, Founder, Tenzo.
Escalating operational pressures
In a low margin industry, unexpected events can eradicate profit overnight. For the hospitality sector, which is juggling food inflation, recruitment challenges and changing customer expectations, recent legislative changes have caused significant problems. Cost increases associated with increased employer National Insurance( NI) contributions, increased minimum wage – especially for under 21s – and the proposed
24