_________________________________________________________________________________________________ Maki
& Ramen just about the delivery of food, however, but was also a marketing strategy for us.”
The success of this food delivery partnership reflects a broader philosophy that underpins Maki & Ramen’ s operations. Rather than viewing challenges as obstacles, the company has consistently embraced new ideas and innovative approaches to improve efficiency, strengthen customer engagement, and support its continued growth.
This commitment to evolution extends beyond marketing and customer-facing strategies into the day-to-day running of the business. Guided by a culture of continuous improvement, Maki & Ramen actively leverages technology to streamline processes, enhance productivity, and ensure its teams can focus on delivering the highest-quality experience possible.
“ We operate around the‘ Kaizen’ mindset, where we aim to continuously improve, and technology falls into this,” Teddy explains.“ We use Asana software, for instance, as our main ecosystem. Then, around a year ago, we started to use ChatGPT, which has been a gamechanger for us. It’ s helped us to automate a lot of our tasks and save time – for example, I use ChatGPT to read through my emails and filter them by priority.”
Continuous improvement
As Maki & Ramen continues its rapid expansion across the UK, its success remains firmly rooted in the principles that inspired its founding: authenticity, accessibility, and continuous improvement. From handcrafted ramen and innovative new product launches to strategic franchising and technologydriven operations, the company has demonstrated an ability to evolve without compromising its core values. With ambitious growth plans still ahead, Maki & Ramen is
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