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This customer-first mindset has also shaped Flame Broiler’ s digital investments, which focus less on flashy new tech and more on making it easy for guests to order, use rewards, or place catering orders. Menu innovation is still a family affair. Recent additions like Korean BBQ short ribs and cucumber kimchi were cross-generational collaborations.“ I developed the Korean BBQ short rib with my mom’ s recipes, and everyone loved my mom’ s cucumber kimchi at home so we recreated that, too. We still collaborate all the time,” he continues.
Health trends are always evolving, but Christian believes the Flame Broiler menu already aligns with what customers want
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