____________________________________________________________________________ Lemaca
Restaurants Limited
“ We provide a safe, respectful, inclusive environment, we listen to our employees act on their input and we take care of their welfare and wellbeing. I strongly believe happy staff make a happy business, leading to increased staff retainment. The business measures turnover on a 90-day, 180-day, and trailing 12-month basis, alongside‘ Love to Listen’ surveys – internally generated questionnaires to gather employee feedback. I’ m happy to report we typically score in the high 90s above 95 percent for satisfaction on those measures,” Eddie reveals.“ Turnover isn’ t just about people leaving due to unhappiness or dissatisfaction – it’ s a combination of several factors. For example, we employ many students who leave for university. Most of them return home and get rehired by us, while others move on once they’ ve completed their education with life skills they’ ve acquired working for us.”
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