_________________________________________________________________________________________________________
Logistics customers receive multiple invoices on different cycles, increasing the likelihood of disputes and slowing payment as they query discrepancies between systems.
2. Manual application of variable rate structures Cold chain contracts frequently include tiered storage rates that vary with volume, seasonal rate adjustments, and energy surcharges. Applying these correctly at invoicing time, consistently across a large customer base, is a task that manual processes struggle to handle reliably at scale. Misapplied rates are a common source of underbilling that is rarely recovered once an invoice has been issued and accepted.
3. Delayed reconciliation of temperature compliance data Where contracts include penalty clauses for temperature excursions or rebates for compliance performance, the data needed to apply those clauses sits in IoT monitoring platforms that are often disconnected from the billing system. Reconciling that data manually before invoicing introduces delay, and when the reconciliation doesn’ t happen before the invoice is sent, the result is a dispute and a reissued invoice later in the cycle.
4. Fragmented multi-leg shipment billing A shipment that moves through multiple cold storage facilities and several transport legs before reaching its destination generates billing data at each stage. When that data isn’ t aggregated automatically into a single, accurate invoice reflecting the full journey, billing teams face a timeconsuming consolidation task for every multi-leg shipment, which is increasingly the norm rather than the exception in modern cold chain operations.
foodchainmagazine. com 17