Food Chain - Issue 214 - September 2026 | Page 20

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The first time I saw a food plant offering a signing-on bonus for an hourly employee, it was clear the industry’ s labor problem wasn’ t going away any time soon. Signing bonuses had been associated with senior or highly specialized roles, but now they were appearing on the plant floor, where manufacturers were competing for people to perform the essential work that keeps production moving. That moment stayed with me not only because it was a clear sign that employee turnover was increasing in the industry, but it laid bare the fragile link between worker knowledge and food safety. According to one 2025 analysis, food processing has an average annual employee turnover rate of 36 percent, the highest among all manufacturing sectors, and every person who leaves takes valuable practical knowledge with them. It’ s not really feasible to expect their replacements to quickly pick up where they left off and learn the ins and outs of how the plant operates – but perhaps it should be.

When businesses in any sector are dealing with high turnover, onboarding can begin to feel like a permanent state of operation. There’ s a reason they call it“ churn.” Supervisors find themselves explaining the same processes over and over again while still managing production targets, quality demands, and the needs of more experienced employees. New hires and temporary workers still need to be trained and qualified before they can perform critical food safety procedures, but the standards they are trained to follow cannot change based on tenure. Whether an employee has worked on the line for ten years or is brand new, the expectations and procedures need to be clear, consistent, and followed the same way every time.
Training isn’ t the problem, or the solution
Training isn’ t the issue. Most food manufacturers already invest a great deal of time and resources in getting their employees through it and keeping them up to speed. But when they leave the training room, walk onto a busy production floor, and start applying what they’ ve learned while the line is moving – that’ s a different story. A presentation can explain the principles behind allergen controls or sanitation procedures, but putting those lessons into action during a busy shift with noise, time pressure, unfamiliar equipment, and dozens of other details to consider, and even a capable new employee won’ t be able to match their predecessor on day one.
In a 2026 Global Food Safety Training Survey by Campden BRI, it was revealed that nearly 95 percent of food plant leaders believed they understood how to build and sustain a strong food safety culture, but more than half still relied on paper to manage training records and had no data-driven approach to assessing training effectiveness. A signature on a training record might put a check in the box, but it doesn’ t tell us whether an employee is ready to recognize a non-conformance or deviation three weeks later. Refresher training has an important role, but daily reinforcement is what keeps things aligned. Plants are now having to figure out how to deliver and manage that daily reinforcement.
Put guidance where the work happens
Knowledge is retained by people, but it should be retained by the institution. That’ s what much of this boils down to. A new hire shouldn’ t have to remember every detail from their training or track down the one experienced veteran on shift who knows the“ shadow rulebook” of how a particular task is meant to be completed in that particular plant. Current standard operating procedures( SOPs), visual references, and task-specific instructions should be easy to access at the point of work, written in
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