is Dream Beans , which is applied to all the brands . “ Of course , we tailor the name depending on the brand , but it started with Costa . Everyone in the business can earn Dream Beans , from the baristas to the store managers , as well as sales colleagues in the other brands through to the managers . These are points awarded based on the quarterly performance of their site or remit , and if you hit the KPIs , the beans are paid out and converted to a cash equivalent .”
Dream Beans isn ’ t the only initiative that the company introduced to help support its team . “ We were conscious about the rising cost of living that would be tough on everyone . To mitigate the impact as much as we could , we enhanced our bonus scheme for our store teams and field leadership operators for the golden quarter of Christmas 2022 . We added 50 percent to whatever they achieved , which was a massive bonus for those who hit their KPIs . In the run up to Christmas , we provided lunch for anyone who was on shift , so they didn ’ t have to worry about bringing their own lunch or using the usual 50 % off food benefit which all store teams receive . We have also undertaken a group wide pay review in early 2023 which went live in April . This will support our team members in store and our colleagues across the group ,” Paul expresses .
Finally , Scoffs is making waves to improve its trainee scheme in an attempt to mitigate the labor shortage currently
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