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“ We incorporate a lot of digital technology , such as tablets , into our operational processes . We enable our teams across the country through comprehensive training and try to stay on the cutting edge of innovation . That said , Culver ’ s is all about the people . You won ’ t see us go down the route of all-consuming automation or anything like that . We ’ ll always remain focused on the personal approach .”
Hospitality has always been near and dear to the brand ’ s heart . So , dining in or on the go , teams make a point of treating customers the way they ’ d want to be treated . From holding a door to asking about the meal , it ’ s a pleasure to serve and it ’ s always done with a smile . foodchainmagazine . com 131