Food Chain - Issue 199 - April 2024 | Page 94

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Ken and Heather ’ s son , Gary , grew up within the business , helping his dad in the store before joining full-time in 1985 , around the time that operations had started extending to wholesale food delivery services . Catering to Blackpool ’ s thriving hospitality scene , Trevors opened its first foodservice warehouse in 1988 , and has since grown to become a key distributor in the region .
Now a Director , Gary is joined by his sister , Dianne , and more recently , his son , Matthew , all of whom are the company ’ s current Directors . We sit down with both Gary and Matthew to learn more about the family business and how the father-and-son duo are continuing the family ’ s legacy of success .
“ Trevors stands out in the wholesale industry as a family-owned , family-run business with a keen understanding of market dynamics ,” Matt opens . “ Our hallmark is delivering high-level customer experiences that emphasize personalized service and
◀ Matthew Hitchen
We envision our team growing in strength and diversity to drive positive change and make a lasting impact beyond financial metrics
collaboration with clients . We go the extra mile to ensure customer satisfaction , whether through sourcing specialty products or ensuring timely deliveries . The unique blend of familial warmth and professional efficiency sets us apart in the industry , making us the preferred choice for chefs and businesses across the Northwest .”
Gary agrees : “ With an extensive product portfolio and unparalleled customer service , we ’ ve grown to become Blackpool ’ s top foodservice supplier . Our online ordering , next-day deliveries , and top-notch fleet ensure our clients receive quality goods on time .
“ Efficiency is also paramount as we continuously strive to improve processes ,” he continues . “ We ’ re leveraging new technologies to streamline our operations , automate tasks , and ultimately free up time for employees to focus on other efficiencies and value-add activities . Only by strategically integrating technology into our processes can we enhance productivity and stay ahead in the industry .”
Consistent quality and service
Turning to the company ’ s latest developments , Gary shares the motivation behind moving to a new state-of-theart facility . “ Our decision to move to new premises this year is driven by our continuous growth and the need for expanded facilities to accommodate our increasing demand ,” he says . “ Despite our growth , we remain committed to our local community and we ’ re proud of our heritage in the area .”
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