as they may need to tweak their process to accommodate a robotic packaging solution . Through this collaborative , customerfocused approach , we have strengthened our reputation and success , catering to many customers all over the world . Notably , more than 50 percent of our business now comes from repeat customers ,” he elaborates .
Fit for tomorrow
PWR ’ s commitment to its customers is also evident in its sustainability strategy , which plays a central role in its operations . “ When it comes to sustainability , we employ a holistic approach that benefits us as well as our customers . Internally , we always design our equipment with high-efficiency motors that consume less electricity . Additionally , we replaced our fluorescent lights with LED , which use less energy and provide better lighting . We also collaborate with our supply chain to reduce waste by encouraging the use of returnable tote boxes instead of disposable packaging materials like bubble wrap or cardboard boxes .
“ Aside from that , we work closely with our customers to make sure that our solutions can handle more sustainable materials . For instance , in the past , our customers packed their cookies in plastic trays , but now some are transitioning to cardboard trays . Hence , we must ensure that our solutions can run both plastic and cardboard trays . In other words , we need to make sure that what we
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