Food Chain - Issue 203 - December 2024 | Page 141

_________________________________________________________________________________________ The
Nutrition Group
vendors who collaborate with our purchasing team , chefs and dietitians to ensure that ingredient standards are met through clear communication , formal agreements , quality control processes , and regular monitoring . Our vendors are key partners in the supply chain and their ability to meet specific ingredient standards is critical for maintaining the quality of the food we offer .”
Streamlining operations
Customer service is another area that sets the business apart from its competition , as Jessica explains . “ Customer service is built into the framework of everything we do . From the food we serve to the people we manage ; we ensure the levels of customer service we expect continue to be met by staying involved in all aspects of operations . The result is highly capable employees who care about the food and people they serve each day . We place a strong emphasis on training , employee appreciation , and opportunities for career advancement for our current staff . Customer service is important to The Nutrition Group because we believe it is a vital and fundamental component to building and sustaining trusted partnerships with our clients , customers , vendors and employees .”
Integrating key technologies has helped the business optimize cost efficiency without compromising quality . “ While quality and taste are at the forefront ,” Jessica shares , “ we also know we have an obligation to our valued partners to ensure costs are in line . We commit to enhancing our internal technology infrastructure and implement operational efficiencies such as utilizing QR codes and online training resources to help streamline and reduce costs .
“ The team is constantly researching innovations to incorporate into our operations ,” she concludes . “ Attending food shows such as the National Restaurant Show enable our team to consider new products and trends . Some recent examples include introducing sous vide-style cooking methods using a variety of branded sauces . Plant-based products , vegan and allergy free items , and locally sourced and sustainable products are other great examples of our commitment to innovation in school food service .” ■
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