___________________________________________________________________________________________________ Flame Broiler
always aimed to do good for the community.” The first restaurant built a loyal following, with customers embracing its blend of healthfocused meals, Korean flavors, and accessible pricing. Guests who loved the food soon began asking about franchising.
Years later, as Christian and his brothers stepped into bigger leadership roles, they realized Flame Broiler needed stronger systems before expanding further.“ We’ ve been doing this for 30 years. We want to be around for another 30, 40, even 50 years. We felt we owed it to every new franchisee to welcome them into an even stronger support system. That’ s why we decided to pause and make sure the company was at its best before bringing on more franchisees,” he reflects.
While new franchise sales were on hold, the company focused inward, investing in operations, technology, training, and support systems it felt were vital for long-term growth.“ We basically revamped everything you can imagine, from supply chain and operational procedures to brand-new training programs and technology, a new digital app, a new website, and a refreshed interior design. We rebranded, hired a new leadership team, updated HR practices, and clarified our vision statements,” Christian notes.
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