Food Chain - Issue 197 - December 2023 | Page 88

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With a commitment to excellence , Rise offers a unique dining experience through its waitstaff-free environment and efficient service line
Vendor partnerships
Maintaining good relationships with vendors and suppliers has always been a top priority for Rise . “ For us , building strong relationships based on trust and mutual understanding is key . Our partnership with US Foods has been longstanding , as our founder , Tom , had previous experience working with them , creating a solid foundation for collaboration . When it comes to Supply Caddy , another of our suppliers , the attraction was immediate . Although we initially met at a summit , it was the positive experience and their willingness to cater to our specific needs that stood out . Supply Caddy has successfully provided us with a 25-pound bag , deli wrap for our sandwiches , and a new , smaller donut box , which will be introduced in the coming weeks . Moreover , they have developed an eight-pound bag tailored to our specific requirements . Supply Caddy ’ s exceptional communication and understanding of our needs have made them an excellent and trusted partner . While maintaining strong vendor relationships is crucial , we also prioritize listening
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