Food Chain - Issue 197 - December 2023 | Page 97

___________________________________________________________________________________________ PMTD Restaurants
franchisees . With a nod to the company ’ s acronym , Bill says : “ Often , when you do acquisitions , no one speaks afterwards . And I can tell you everyone we ’ ve done transactions with , we still have a relationship with today , because we ’ re determined to do it right . More importantly , we can provide a true opportunity for their team , and if we can ’ t , we will walk away . I ’ ve lost deals because we didn ’ t think we could do it better . However , in terms of the ones that were successful , we took great care of everyone involved ,” he explains .
Focused on growth
Speaking of teams , Bill also acknowledges the importance of taking care of the employees across each franchise – an ethos reflected in the company ’ s competitive salaries and personalized bonus plans – and how the business is committed to recognizing and improving the needs of each site . “ Not everybody has the same bonus plan because you may need to be driving sales in one store and focusing on people retention in another ,” he says .
foodchainmagazine . com 97